Who are SSAFA GSTT Care LLP?
SSAFA GSTT Care LLP are a partnership between SSAFA Forces Help (SSAFA) and Guy's and St Thomas' Trust (GSTT). Together we are contracted by the British Forces Germany Health Service (BFGHS) to provide primary, community and secondary health care. We cover Germany and EJSU (European Joint Support Unit) communities.
We aim to ensure that patients have access to high quality health services that are broadly equivalent to the care available in the NHS.
How do you deliver your services?
The majority of the primary and community care services are provided by SSAFA in our medical centres.
Secondary care (hospital) services are managed by GSTT and sub-contracted to carefully selected German hospitals near to the main BFG locations. We work closely with these hospitals to ensure that patients receive care that is, where practicable, in line with what you may expect in the NHS.
Additional care is sometimes provided in specialist non-contracted hospitals. We have built excellent working relationships with the most frequently used non-contracted hospitals in order to enhance patient care and patient support services.
EJSU patients can access hospitals nearest to their location. We do not have specific contracts with these hospitals but we work closely with these providers to ensure that as far as is practicable, that care is safe, appropriate and in accordance with the BFGHS contract.
How do you support patients?
SSAFA GSTT Care LLP provide a dedicated patient support team 24 hours a day, 7 days a week. They are based in all of our contracted hospitals and can be reached via our hospital hotline (0800 5889936) outside of office hours. You can find out more about our patient support team here.
What if I need medical advice outside of office hours?
We offer a 24 hour telephone assessment service (TAS - 0521 3053961) so that if you have a concern, night or day, we are here to help you. More information about our out of hours service can be found here